Digital Delivery Options

 

All completed digital files are supplied as a secure online download as standard.

Your files will be available through our cloud-based delivery system, allowing you to conveniently download and save them to your computer, laptop, tablet, or smartphone whenever it suits you.

For larger projects, particularly video tape conversions, file sizes can be substantial and may exceed download limits imposed by some internet providers or devices. In these cases, we recommend selecting a USB flash drive for delivery. For very large archive projects, we also offer XL-capacity USB drives and external hard drives. Full details can be found below.

If you would prefer your digital files on physical media instead of, or in addition to, an online download, simply choose your preferred delivery option from the selections below. Multiple delivery options can be added to the same order if required.

You are also welcome to provide your own storage device, such as a USB flash drive or external hard drive, when sending your films, photographs, slides, negatives, or video tapes to us. *See info below

You can now have your digital files downloaded straight to your computer over the internet.

It is very simple all you need to do is select the download option from the shipping section of our online shopping basket and your images will be available through a simple email link* on the day they are scanned. These links are secure and can ONLY be accessed by you.

This option is FREE, we don’t charge any extra for our download service, this also saves on any return shipping charges. Your originals will be kept in storage for one calendar month after the download email has been issue then disposed of.

If you do require your originals back just drop us an email and we will ship them back upon receipt of our standard shipping fee.

If you opted for the originals to be returned and you have not received them within 14 days of receiving your download link then please let us know.

Data is stored online for 14 days for you to download, if you require more time just ask, we don’t charge extra, and don’t forget we also store images for longer on our internal servers.

 

File Size Limits – A file size limit sometimes occurs for downloading larger projects, especially multiply videos. In cases like this we will supply a suitable USB stick or External hard-drive, or you are more than welcome to supply your own cloud service link or hard drive.

Important Note: We use a third party file sharing system  for our download option. The software company that we use to store and send your images is secure and simple to use following the companies instructions for downloading files. We are not responsible for any technical support or issues caused with any third party company software, if you cannot use or run the software please email us and we will arrange for data to be posted out to you at our standard shipping rate.

 

* If you have not received an email email link from us please check your junk mail folder